Privacy Policy

1. Data Controller

The data controller is Leclen S.r.l., with registered office at Via delle Fornaci 33, 00165 Rome, Italy, e-mail: info@osteriasantuffizio.com.

2. Types of data collected

  • Browsing data: IP address, technical logs, browser and device information.
  • Data voluntarily provided by the user: name, surname, e-mail, telephone number and any additional information entered in contact or table reservation forms.
  • Cookies and similar technologies: as described in the Cookie Policy, managed via Cookiebot.

3. Purposes of processing

The personal data collected are processed for the following purposes:

  • to respond to requests sent through contact forms;
  • to manage table reservations and related services of the restaurant;
  • to ensure the correct technical operation of the website and improve user experience;
  • statistical analysis and marketing through tools such as Google Analytics and Facebook Pixel (only with the user’s consent);
  • integration with external services (Tripadvisor, TheFork) related to bookings and reviews of the restaurant.

4. Legal basis of processing

  • Consent (Art. 6.1.a GDPR) for the use of analytics and marketing cookies.
  • Performance of contractual or pre-contractual measures (Art. 6.1.b GDPR) to respond to requests and manage reservations.
  • Legal obligations (Art. 6.1.c GDPR).
  • Legitimate interest (Art. 6.1.f GDPR) for website security and technical management.

5. Methods of processing

Data are processed using electronic and manual tools, with appropriate security measures. Processing is carried out in accordance with the principles of fairness, lawfulness and transparency.

6. Data recipients

Data may be disclosed to IT and technical service providers (hosting, website maintenance), to booking platform managers (e.g. TheFork), and, where required, to competent authorities. Some services (e.g. Google, Facebook) may involve transfers outside the EU, carried out in compliance with GDPR safeguards (e.g. standard contractual clauses).

7. Data retention period

  • Contact and reservation data: retained for the time necessary to handle the request and in any case no longer than 12 months.
  • Technical and browsing data: retained for up to 6 months, unless required for security purposes.
  • Cookies: as indicated in the Cookie Policy.

8. Rights of the data subject

The user has the right to:

  • access their data;
  • request rectification or deletion;
  • restrict or object to processing;
  • withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal);
  • lodge a complaint with the Italian Data Protection Authority.

9. How to exercise your rights

You can exercise your rights by writing to: info@osteriasantuffizio.com.

10. Cookies

This website uses cookies and tracking tools, managed via Cookiebot. For more information and to change your preferences at any time, please visit our Cookie Policy.